Tuesday, December 4, 2012

Computer Problem Fixed


A not so funny thing happened on the way to Cape Cod this past September! My computer went haywire. It was fine at home before I left for vacation, but by the time I arrived at the cottage something had gone wrong. The cursor was in “select” mode and selected everything in sight…whether I wanted it selected or not. I thought it was having iPad envy…since I had just bought my iPad.

Had I known how easy it would be to take notes and jot down thoughts on the iPad, I would not have disturbed MacScene.

When I returned home my first stop was my Apple certified computer guru, Mike. At the shop, my computer behaved perfectly. He spent a lot of time troubleshooting and found nothing. That wasn’t cheap.

A few days later I was back. Mike replaced the top…keys and touchpad. The keys and touchpad were pretty worn. Not cheap. The problem persisted. I took MacScene over to a friend’s house and she behaved beautifully! The computer, not my friend, although my friend behaved, also. But I digress. :)

I called Mike and he suggested I run a diagnostic and see if anything pops up. I did and as far as I knew, everything was OK. But then, when it comes to things like that I have no idea what I’m doing. Back to Mike. He ran a diagnostic and the battery came up as “failed.” Now I have a new battery. Not cheap! And the problem persists. I’m getting the feeling Mike is at the end of his expertise or patience.

I went to Best Buy…three times. Mike (a different Mike) is baffled. He suggested I try wireless mouse, which would disable the touchpad. I bought one. Not cheap! Brought it home in order to configure it to my computer and went back to Best Buy to have them do it.

I have to say here, the Boys of Best Buy not only spent a lot of time on my problem, they did not charge me!

So far I have to say this is the first solution that has actually worked! Everything else was most assuredly necessary, but all the replacing didn’t fix my problem. It still takes forever for my computer to connect to the internet, and I’ll have to wait to see if I will still lose the connection from time to time.

After spending in the neighborhood of $400, I have my fingers crossed that MacScene is back to mostly normal. I can live with a balky internet connection…I couldn’t live with my cursor sending my emails before I had time to thoroughly proof read them. Talk about living dangerously! :)